How heavy is polymer clay?
Can I wear my jewelry in the shower?
How can I care for my jewelry?
Your polymer clay jewelry is lightweight, flexible, and perfect for everyday wear. However please take care when handling it as you would any other delicate item and follow these tips to extend the life of your jewelry. To clean your items, dip a Q-tip in rubbing alcohol and gently wipe it over make-up, dirt, or lint to remove. Although polymer clay is flexible, refrain from excessively bending your pieces. Store items in a dry location away from moisture and humidity. If tarnishing occurs on metal components, gently wipe with a polishing cloth or soap and water.
I have sensitive ears. Is your jewelry OK for me?
I found an item that I want but it is sold out! What should I do?
Please make a note of the item name and color and e-mail us at firstname.lastname@example.org. Most of the time we will be able to restock the item for you! The majority of our designs are made-to-order, which means they are made especially for you once you place an order. Occasionally our jewelry is made as small batches, which means we will not be able to produce more of that same item. We suggest following Olim Clay Co. on Instagram or Facebook, or subscribing to the newsletter, to make sure you do not miss any new releases!
Where will you ship?
How long does it take to ship?
You can find our shipping policy here.
What if I wish to exchange or return an item?
You can find our refund policy here.
How is my order packaged?
You can read all about our eco-friendly shipping materials here.
Will you provide gift wrap?
Yes! You can select to add gift wrapping to any purchase at checkout. Items will be wrapped in recyclable kraft paper with a hand-stamped tree ring pattern, and tied with a green raffia ribbon bow. If you'd like a handwritten note to be sent with your gift, please include the exact message in the gift message box at checkout.
How can I find out more about Olim Clay Co?
Check out our About Us page, then follow us on Instagram at @olimclayco! We love sharing process videos, behind the scenes looks, sneak peeks at new items, and of course hosting giveaways to thank you for all your support. You can find us on Facebook and Pinterest too!